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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes

Thursday Nov 17, 2022
How to make a first great impression and stand out from the crowd - Part One
Thursday Nov 17, 2022
Thursday Nov 17, 2022
In this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice and the importance of having the right telephone systems in place.
What you'll hear:
- How the current dental landscape is affecting dental practices and the front desk team
- The main issues the front desk team face
- How to make a great first impression on a prospective new patient
- Converting an NHS enquirer to a private plan patient
Who should listen:
- Practice Owners
- Practice Managers
- Front desk team
Find out more in part two next week...
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