The Business of Dentistry Podcast

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Tracy Pound, Managing Director of business management consultancy, Maximity to discuss the subject of the moment, AI. Discussing AI in general and also specifically in the context of dentistry. 

What you’ll hear:

• How chatbots are being used in dental practices 
• How AI can enhance what professionals are able to deliver
• How AI can help with marketing dental practices
• Where do we stand with AI and sensitive data 

In this episode of the business of dentistry podcast, host Nigel Jones is joined by Lesley Turner, Business Development Manager at Medenta to discuss ways to improve treatment plan take up rates.

What you’ll hear:

• How to monitor and see the benefits from treatment plan acceptance rates
• The initial steps to implementing patient finance at your practice
• How Medenta helps inform practices about compliance and upcoming adjustments to regulation. 

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Ed O’Reilly, founder of Dentaqua to talk about the effect of chemical disinfectants on healthcare workers and how sustainability plays a big factor in their business model.

 

What you’ll hear:

• How the idea of Dentaqua came about
• The adverse effects of chemical disinfectants on healthcare workers
• How safety became a focus
• Creating greater awareness of the data regarding disinfectant chemical inhalation

In this episode of The Business of Dentistry podcast, host and Regional Support Manager, Ian Eslick, is joined by dental specialist financial advisor at Wesleyan Financial Services, Magdelena Harding, to talk about financial planning for retirement.

 

What you’ll hear:  

• Current trends of when dentists are choosing to retire
• Why retirement planning is especially important for dentists compared to other professionals
• Most common misunderstandings dentists have about the NHS pension
• What a sensible retirement plan looks like for associates
• How to correctly gauge how much dentists need to retire comfortably.

In this episode of the In the Loupe podcast, host, Nigel Jones, is joined by Sonia Szamocki, CEO & Founder of 32Co to talk about bridging the gap between speciality care and general dentistry.

What you’ll hear:

• Sleep Apnoea and how dentistry can help
• Underestimating dentistry's importance to wider health care
• How sleep quality treatments can be life changing
• Why the gap between medicine and dentistry is artificial

In this episode of the business of dentistry podcast, host, Laura Hills, is joined by Victoria Vickery, founder of All Star Marketing Club to talk about marketing messages, buyer psychology and what they mean for your dental practice.  

What you’ll hear:

• What is buyer psychology and why is it important to dental practices
• Why some patients seem interested in treatment and then delay or go quiet
• What practices should think about when it comes to buyer psychology.

In this episode of The Business of Dentistry podcast, host Hazel Dockery is joined by special care dental nurse, Lisa Andrews Davies, to discuss how nurse-led clinics can help with anxiety management around dental treatment.

What you’ll hear:

• The importance of being honest about your worries/concerns about visiting the dentist
• The consequences of not having treatment for someone with anxiety around dental care
• Ways in which nurse-led clinics can be developed

In this episode of The Business of Dentistry podcast, host Hazel Dockery is joined by Regional Support Manager, Donna Hall to discuss plans and what to do when your plan and pay-as-you-go prices are out of kilter.

What you’ll hear:

• Causes of plan and pay-as-you-go prices being out of alignment
• Effects to the business if your pricing is incorrect
• How to approach changing a pricing structure
• Advice if your plan and pay-as-you-go prices are currently out of alignment

In this episode of the In the Loupe podcast, host, Nigel Jones, is joined by Tim Boyle, Director of Sales and Business Development at REVA Global Medical to talk about virtual assistants and making the best use of team resources.

What you’ll hear:

• The effects of admin burnout
• The importance of the patient experience for practices
• Whether AI can help with supporting the administrative side of practices
• How the relationship works for patients dealing with virtual assistants

In this episode of The Business of Dentistry podcast, host Donna Hall is joined by Wesleyan Financial Services Dental Specialist Financial Advisor, Dan Atkins, to discuss about how practice owners can stay financially resilient in a rapidly shifting economic landscape.

What the episode covers:

• Key financial pressures affecting dental practices in 2026
• Why now is the ideal time to review both personal and business finances
• The essential financial foundations every Principal should prioritise
• Strategic steps for growth, exit planning and long‑term stability.

 

This podcast is for information purposes only and does not constitute financial advice. The value of investments can go down as well as up.

Charges may apply. Learn more about charges at wesleyan.co.uk/charges

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Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you.