The Business of Dentistry Podcast

Fresh Face in the Field - Get to Know our New RSM with Kirsty Munn

In our latest Practice Plan bodcast Laura Hills gets to know more about our newest Regional Support Manager, Kirsty Munn. Kirsty fills us in on her career so far, how she sees her role at Practice Plan and what she hopes to bring to her practices in the coming months.

 

What you’ll hear:

• Kirsty’s career before heading into the world of dentistry
• What attracted her to joining Practice Plan
• Previous career success stories that reflect how she would like to support clients going forward
• Her goals for the next few months and the rest of 2026.

'Workforce remains the issue to be solved' with Nigel Jones and Eddie Crouch

In this episode of the In the Loupe podcast, Nigel Jones is joined by Eddie Crouch, chair of the British Dental Association, to discuss all the recent news stories and changes in dentistry heading into 2026 and beyond.

 

What you’ll hear:

• Thoughts on the recent UK Autumn Budget
• The recent headline about the Chancellor calling for an inquiry by the CMA around private dentistry costs
• The reaction to the changes in the NHS contract in Wales in 2026.

* Note: This episode was recorded before the recent changes to the NHS dental contract were announced.

Would you like to Master Social Media in your Dental Practice?

In this episode of The Business of Dentistry podcast, Regional Support Manager, Amy Hansford, sits down with Victoria Vickery, founder of All Star Marketing Club, to discuss all things social media within your dental practice and how vital a tool it can be to communicate and engage with your patients.

 

What you’ll hear:

• Key objectives dental practices should aim for with their social media presence
• Types of content that tend to perform best for dental practices on Facebook and Instagram
• Common mistakes dental practices make on social media and how they can avoid them.

Navigating the NHS contract changes in Wales with Katrina James and Louise Anderson

In this episode of The Business of Dentistry podcast, Area Manager, Katrina James, sits down with Regional Support Manager, Louise Anderson, to discuss the current dental landscape in Wales and navigating the NHS contract changes in Wales heading into 2026.

What you’ll hear:

• Their initial reaction to the changes
• The biggest impacts on day-to-day working under this new contract
• How Practice Plan can support you through this time.

The Power of a Dental Treatment Coordinator with Michael Bentley

In this episode of The Business of Dentistry podcast, Dental Business Coach, Michael Bentley, chats to Hazel Dockery about the power of a dental treatment coordinator (TCO) and how the role can really benefit a dental practice.

What you’ll hear:  

• How Michael started out in dentistry  
• How valuable a TCO can be  
• How practices without a TCO are missing out.

Nigel Jones reflects on UK Autumn Budget and CMA Investigation

In this episode of the 'In the Loupe' podcast, host Nigel Jones reflects on the recent UK Autumn Budget and the Chancellor’s calls for a CMA investigation.

What you’ll hear:

• How the UK Autumn budget could affect dentistry
• Recent news around the Chancellor calling for an inquiry by the CMA around private dentistry costs
• What all this could mean for dentistry in the coming months.

NHS to Private - Back from the Brink and Thriving with Andrew Lamb

In this episode of The Business of Dentistry podcast, Principal Dentist and Co-owner at Duston Dental Practice, Andrew Lamb sits down and speaks to us about his journey from NHS dentistry to becoming a private practice. 

What you’ll hear:

• How Covid became a massive game changer for the practice
• 2 years on from converting - how life has changed
• Advice for anyone who is considering the move to private practice. 

Building on a Successful Conversion from NHS to Private Dentistry with Ant Davies

In this episode of The Business of Dentistry Podcast, three years post-conversion, Ant Davies, Principal Dentist and Owner of Belvedere Dental Practice and Nook Street Dental, chats to Hazel Dockery about life as a fully private dentist and how he became an ‘accidental’ group owner.

What you’ll hear:

• How he came to the decision to leave the NHS
• How treatments have changed since going private
• What life is like in the practice now compared with three years ago when facing closure
• His plans for the future.

Supporting Children with Autism and ADHD with Lisa Andrew Davies

In this episode of The Business of Dentistry podcast, Special care Dental Nurse, Lisa Andrews Davies, chats to Hazel Dockery about the online resource (adhdoralhealth.my.canva.site) she has developed to help dental professionals and parents of children newly diagnosed with ADHD and Autism.

What you’ll hear:

• What motivated Lisa
• Some advice for parents of children whose appetite is affected by medication
• Suggested ways to help neurodivergent children care for their oral health.

Marketing in Dentistry is in the Dark Ages

Nigel Jones is joined by Shaz Memon, Founder of Digimax Dental, a highly rated dental marketing agency. The business leader, designer, award-winning digital and dental marketing expert and author of Instagram for Dentists, talking all things marketing in the dental landscape. 

 

 What you'll hear:  

• His journey into marketing and eventually specialising in Dentistry  
• Thoughts on the Dental Industry and where marketing (and trust) sits  
• How marketing doesn't make a business successful  
• Insights into the most viewed pages on a dental website  
• Where AI currently sits in the dental landscape and how to harness it.