The Business of Dentistry Podcast

Navigating the New NHS Wales Contract with Louise Anderson

In this episode of the business of dentistry podcast, host, Les Jones is joined by Regional Support Manager, Louise Anderson to discuss the changes to the NHS Welsh dental contract, its impact on practices and any quick wins that might mitigate some of these changes.

 

What you’ll hear:

• The main changes caused by the contract
• The impact of the new contract on the day to day running of dental practices
• Quick wins from a practice perspective to mitigate some of these changes
• Help available to practices that might be looking to move away from NHS dentistry

Workforce Pressures and Dental Deserts with Neil Carmichael

In this episode of the In the Loupe podcast, Nigel Jones is joined by Neil Carmichael, chair of the Association of Dental Groups (ADG), to talk about the impact the ADG is having both politically and on the market as a whole as well as its priorities and where Neil thinks the dental market is heading.

 

What you’ll hear:

• The causes of dental deserts across the UK
• How workforce issues are the source of most of the dental industry’s issues
• Priorities for the ADG for the remainder of 2026

Making an Impact with Scrap Metals with Mark Topley

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by leadership coach and consultant Mark Topley to discuss Gold for Kids. The charity helps secure restorations and unwanted jewellery with the help of dental practices for it to be melted down and the proceeds donated to UK charities helping children.

What you’ll hear:

• The simple process around getting involved with Gold for Kids
• Why a practice might want to work alongside Gold for Kids
• The number of dentists already signed up and the charity’s target for this year.

Why the Right Training Matters for Treatment Coordinators with Claire Frisby

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by TCO (treatment care coordinator) mentor and social media marketing expert, Claire Frisby, to talk about the role, how sometimes people are poorly prepared to assume it and the ways she mentors TCOs to integrate seamlessly into the practice.

What you’ll hear:

• The lack of preparation and support offered to some new TCOs
• Ways TCOs can integrate themselves into the patient journey if they experience push back from other team members
• What makes a good treatment care coordinator

Treating More than just Teeth and Gums with James Goolnik

In this episode of the In the Loupe podcast, Nigel Jones is joined by clinical dentist, author and founder of Clinical Dental Health, James Goolnik. The episode sees them discuss continuity of care, creating a trust with your patients and raising awareness around cognitive decline and Alzheimer's.

What you’ll hear:

• Health screenings in dentistry and harnessing the patients commitment to visiting the dentist
• Creating trust with your patients - Raising awareness and looking at referrals around cognitive decline and Alzheimer's
• The financial pressures around the NHS and empowering people to take control

AI - A Tool to Enhance not Replace with Tracy Pound

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Tracy Pound, Managing Director of business management consultancy, Maximity to discuss the subject of the moment, AI. Discussing AI in general and also specifically in the context of dentistry. 

What you’ll hear:

• How chatbots are being used in dental practices 
• How AI can enhance what professionals are able to deliver
• How AI can help with marketing dental practices
• Where do we stand with AI and sensitive data 

Why Patient Finance? Why Medenta? With Nigel Jones & Lesley Turner

In this episode of the business of dentistry podcast, host Nigel Jones is joined by Lesley Turner, Business Development Manager at Medenta to discuss ways to improve treatment plan take up rates.

What you’ll hear:

• How to monitor and see the benefits from treatment plan acceptance rates
• The initial steps to implementing patient finance at your practice
• How Medenta helps inform practices about compliance and upcoming adjustments to regulation. 

Protecting your team and your patients sustainably with Ed O'Reilly

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Ed O’Reilly, founder of Dentaqua to talk about the effect of chemical disinfectants on healthcare workers and how sustainability plays a big factor in their business model.

 

What you’ll hear:

• How the idea of Dentaqua came about
• The adverse effects of chemical disinfectants on healthcare workers
• How safety became a focus
• Creating greater awareness of the data regarding disinfectant chemical inhalation

Retirement on your Mind? Where Should Dentists Start? With Magdelena Harding

In this episode of The Business of Dentistry podcast, host and Regional Support Manager, Ian Eslick, is joined by dental specialist financial advisor at Wesleyan Financial Services, Magdelena Harding, to talk about financial planning for retirement.

 

What you’ll hear:  

• Current trends of when dentists are choosing to retire
• Why retirement planning is especially important for dentists compared to other professionals
• Most common misunderstandings dentists have about the NHS pension
• What a sensible retirement plan looks like for associates
• How to correctly gauge how much dentists need to retire comfortably.

Bridging the Gap between Speciality Care and General Dentistry with Sonia Szamocki

In this episode of the In the Loupe podcast, host, Nigel Jones, is joined by Sonia Szamocki, CEO & Founder of 32Co to talk about bridging the gap between speciality care and general dentistry.

What you’ll hear:

• Sleep Apnoea and how dentistry can help
• Underestimating dentistry's importance to wider health care
• How sleep quality treatments can be life changing
• Why the gap between medicine and dentistry is artificial