The Business of Dentistry Podcast

In this episode of the In the Loupe podcast, Nigel Jones is joined by Sarah Buxton, HR and Employment Law Solicitor and Director of Buxton Coates, to discuss employment law, future changes and how they might impact dental practices.

What you’ll hear:

• Contract changes that happened earlier this year including statutory sick pay
• Changes to Paternity Leave from 2026
• Introduction of the Fair Work Agency

* Since this podcast was recorded, some of the information discussed may have changed in the meantime.

In this episode of the business of dentistry podcast, host, Hazel Dockery is joined by Regional Support Manager, Donna Hall to discuss the topic of paying associates in private practice.  

What you’ll hear:  

• What are the most common questions currently being asked about paying associates in private practice
• The benefit to the business of having the correct payment structure
• How a change in payment structure might affect an associate’s incentive to do particular types of work

In this episode of the business of dentistry podcast, host, Les Jones is joined by Shiv Pabary, NHS Dentist and Chair of the General Dental Practice Committee (GDPC) at the BDA, to talk NHS dentistry, its future and whether there be a new NHS contract during the current parliamentary term.

What you’ll hear:  

• Are we likely to see NHS contract reform during this parliament?
• Morale within the NHS and why graduate dentists don’t see a future role working in the NHS
• What would a reformed contract look like for NHS dentistry in the years to come
• Is there an economic argument to invest in NHS dentistry now to mitigate rising costs for A&E dental treatment in the future

* Since this podcast was recorded, some of the information discussed may have changed in the meantime.

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by Regional Support Manager, Donna Hall, to discuss the cost-of-living crisis and the challenges this presents for practices regarding patient retention.

What you’ll hear:

• How things are looking out in the field at the moment
• The importance for practices of showing the value of remaining on plan
• Suggestions as to how handle a patient looking to cancel

In this episode of the business of dentistry podcast, host, Suki Singh, is joined by Iain Stevenson, head of Dental at Wesleyan Financial Services to discuss financial planning structures and common mistakes that can happen during the transition from NHS to private practice. 

What you’ll hear:

• Key implications dentists should be aware of when moving to private dentistry
• NHS pension pitfalls and getting financial advice
• Advice for practice owners or associates looking to transition to private practice
• How can Wesleyan Financial Services help

In this episode of the business of dentistry podcast, host, Les Jones is joined by Regional Support Manager, Louise Anderson to discuss the changes to the NHS Welsh dental contract, its impact on practices and any quick wins that might mitigate some of these changes.

 

What you’ll hear:

• The main changes caused by the contract
• The impact of the new contract on the day to day running of dental practices
• Quick wins from a practice perspective to mitigate some of these changes
• Help available to practices that might be looking to move away from NHS dentistry

In this episode of the In the Loupe podcast, Nigel Jones is joined by Neil Carmichael, chair of the Association of Dental Groups (ADG), to talk about the impact the ADG is having both politically and on the market as a whole as well as its priorities and where Neil thinks the dental market is heading.

 

What you’ll hear:

• The causes of dental deserts across the UK
• How workforce issues are the source of most of the dental industry’s issues
• Priorities for the ADG for the remainder of 2026

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by leadership coach and consultant Mark Topley to discuss Gold for Kids. The charity helps secure restorations and unwanted jewellery with the help of dental practices for it to be melted down and the proceeds donated to UK charities helping children.

What you’ll hear:

• The simple process around getting involved with Gold for Kids
• Why a practice might want to work alongside Gold for Kids
• The number of dentists already signed up and the charity’s target for this year.

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by TCO (treatment care coordinator) mentor and social media marketing expert, Claire Frisby, to talk about the role, how sometimes people are poorly prepared to assume it and the ways she mentors TCOs to integrate seamlessly into the practice.

What you’ll hear:

• The lack of preparation and support offered to some new TCOs
• Ways TCOs can integrate themselves into the patient journey if they experience push back from other team members
• What makes a good treatment care coordinator

In this episode of the In the Loupe podcast, Nigel Jones is joined by clinical dentist, author and founder of Clinical Dental Health, James Goolnik. The episode sees them discuss continuity of care, creating a trust with your patients and raising awareness around cognitive decline and Alzheimer's.

What you’ll hear:

• Health screenings in dentistry and harnessing the patients commitment to visiting the dentist
• Creating trust with your patients - Raising awareness and looking at referrals around cognitive decline and Alzheimer's
• The financial pressures around the NHS and empowering people to take control